Support

Support

Support

  • Direct – Our technical team comprises of 60 engineers located at our Gosport site and across the UK which can be deployed rapidly to provide technical assistance.
  • Third Party End User Support Service Provider supporting National Infrastructure contracts
  • Distribution Europe and International – Foxton support your local requirements via our distribution network to provide product support.

Hardware

  • Service Exchange
  • Repair
  • Warranty – 12 months with extension option to 24 months

Software

  • Warranty 90 days per licence
  • Optional Annual Maintenance Contract provides the latest software major and minor releases.  Including phone, email and web support.

System

  • On-site call out
  • On-line support

Membership and Accreditations: